Legal & Policies

The agreements and policies that govern your use of TradesFlow. Operated by GMHCO LTD, trading as TradesFlow, registered in England & Wales.

• Terms of ServiceThe master agreement governing use of the TradesFlow platform.
• Customer AgreementThe contract for customers who find and hire tradespeople on TradesFlow.
• Trader AgreementThe contract for tradespeople — fees, payouts, verification and conduct.
• Payments & Escrow TermsHow payments, the platform fee, escrow, milestones and refunds work.
• Privacy PolicyHow we collect and use your personal data under UK GDPR.
• Cookie PolicyHow we use cookies and similar technologies.
• Acceptable Use PolicyThe rules for using TradesFlow, including the no-bypass policy.
• Dispute Resolution PolicyHow disputes about a job are raised and resolved.
• Google Play Data & Permissions PolicyHow the mobile apps handle data and permissions, for Google Play.
• Account & Data DeletionHow to delete your account and data, including the web request route.